Provide Location Information to Customers on the Move
Many customers today use handheld and other wireless devices, such as personal digital assistants (PDAs) and cell phones, to find information. MobileInsight, part of the LocationInsight family, is a tool that provides the same information via a customer’s wireless device as they would find using their home or office computer. With MobileInsight, customers can use their wireless device to quickly and easily locate your business, products and services.

MobileInsight is an application that searches your location information based on attributes like zip code, hours of operation, products or services. It feeds into the same database as all of LocationInsight’s applications, so customers get the same consistent and accurate response as they would if they found you via their telephone or computer.

With MobileInsight, you can dramatically improve customer service by:
Providing customers the information they need when they don’t have access to a computer
Reducing customer frustration with fast location results and no hold times
Delivering consistent results, whether your customers find you using their wireless device,or computer


The Features:
Optional, fully-hosted turnkey solution
Full integration into Web and telephony device locators
A completely customizable environment that adapts to your business rules
Comprehensive tools for managing, integrating and synchronizing your location data
A seamless interface, branded and localized to your needs
State-of-the-art mapping technology through Microsoft® Virtual Earth™

The Benefits:
Improved customer service and retention by giving your customers access to your location and service information, when and how they need it
Consistent results across all company touch points
Consistent company branding across all customer touch points
Unique business reporting features based on user searches and demographics that help you identify new growth opportunities and provide insight on strategic business decisions

 

 

 

LocationInsight Overview:

Learn more about our SEO and Mobile/GPS/SMS capabilities.

Visit our Resource Center to view the demo.

 

 

LocationInsight Modules

ProfileInsight

WebInsight

MobileInsight

IVRInsight

Contact us today at 866-868-INOW to add wireless location access for your customers.